Course Duration
4 hours with 2 hours synchronous learning prior to the start of the class.
Target Audience
Anyone who manages or supervisor team members/crews/employees.
Course Overview
“What can we do as leaders to address unacceptable team member/employee performance problems?”
Course Objectives
- Create an 8-step process to successfully resolve “issues”
- Using a tool introduced in the course: Identify the Root Cause to the Problem & possible Corrective Actions
- Using a Leadership Assessment: Match the most effective leadership style to improve team member performance & motivation