Course Duration

4 hours with 2 hours synchronous learning prior to the start of the class.

Target Audience

Anyone who manages or supervisor team members/crews/employees.

Course Overview

“What can we do as leaders to address unacceptable team member/employee performance problems?”

Course Objectives

  • Create an 8-step process to successfully resolve “issues”
  • Using a tool introduced in the course: Identify the Root Cause to the Problem & possible Corrective Actions
  • Using a Leadership Assessment: Match the most effective leadership style to improve team member performance & motivation